Welcome to Onepis. This Privacy Policy explains how Onepis (“we,” “us,” “our,” or “Onepis”) collects, uses, discloses, and protects your personal information when you use our AliExpress dropshipping solution, including our website, Chrome extension, apps, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use the Service.
We are committed to maintaining the highest standards of privacy protection and transparency when processing your data.
1. Information We Collect
We collect information in three main ways: information you provide, information collected automatically, and information from integrated third-party services.
a. Information You Provide
Account Information: When you create a Onepis account, we collect your name, email address, password, and contact information.
Shop Integration Data: When connecting your Shopify store or other e-commerce platforms, we collect authentication tokens and basic store information to sync products and orders.
Billing and Subscription Data: Payment information (processed securely through third-party payment providers) and billing details.
Support Communications: Records of communications with our support team via email or in-app chat.
b. Information Collected Automatically
Usage Data: IP address, browser type, device identifiers, pages visited, and actions taken within the Service.
Cookies and Tracking Technologies: Used to enhance user experience, remember login sessions, and analyze website performance.
c. Information from Third-Party Platforms
When you authorize Onepis to connect with your AliExpress or Shopify account, we collect data necessary to provide our core functionality:
AliExpress Data: Product listings, order information, supplier data, and pricing information for synchronization and automation.
Shopify Data: Product details, order records, and inventory data required to import, update, and fulfill orders.
We do not store your third-party platform passwords. API credentials and tokens are encrypted and used solely for service integration.
2. How We Use Your Information
To provide core dropshipping functions (product import, order processing, supplier optimization).
To sync and automate data between Shopify, AliExpress, and your Onepis account.
To send service notifications, technical alerts, and support messages.
To process billing, subscription renewals, and account verification.
To analyze usage and improve system performance, features, and recommendations.
To ensure the security and integrity of your data and prevent fraud.
We do not sell your personal information.
3. Legal Basis for Processing (GDPR)
Performance of a contract (providing the Onepis Service).
Your consent (e.g., connecting your Shopify or AliExpress accounts).
Our legitimate interests (improving the Service, analytics, and security).
Compliance with legal obligations.
4. How We Share Information
With Service Providers: Trusted partners (hosting, analytics, payment processors, email delivery) under confidentiality agreements.
With Your Consent: When you request integrations or share data with specific partners.
For Legal Compliance: When required by law or to protect our rights.
Business Transfers: In case of a merger, acquisition, or reorganization.
Aggregated or Anonymized Data: For statistical analysis and performance insights (non-identifiable).
5. Data Security and Storage
Encryption in transit (TLS/SSL) and at rest.
API tokens and credentials stored using industry-standard encryption.
Strict access controls for authorized personnel.
Regular audits and monitoring of system security.
No online service can guarantee 100% security.
6. Data Retention
We retain your data only as long as needed to:
Maintain your account and provide services.
Comply with legal or tax obligations.
Resolve disputes and enforce agreements.
When data is no longer required, we securely delete or anonymize it.
7. Your Rights and Choices
Access a copy of your personal data.
Correct inaccurate information.
Request deletion (“Right to be Forgotten”).
Restrict or object to processing.
Withdraw consent at any time.
Export your data in a machine-readable format.
To exercise your rights, contact support@onepis.cn. We may verify your identity before processing requests.
8. International Data Transfers
Onepis is based in Singapore and may process data on servers located in other regions. We ensure appropriate safeguards (such as Standard Contractual Clauses) for data transfers to jurisdictions without equivalent data protection laws.
9. Children’s Privacy
Our Service is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If discovered, such data will be deleted immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by updating the “Last Updated” date or through email/app notifications. Continued use of the Service after such updates constitutes acceptance of the new policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: